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Owned and operated by Volp Sales LLC, our team is ready to answer questions about red light therapy panels, masks, and devices.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days. Once shipped, delivery within the Continental U.S. typically takes 5 to 8 business days. Please note that Alaska and Hawaii are excluded from our standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on our red light therapy devices. If your product does not meet your expectations, please review our Return Policy page for complete details on how to start the process.
Can I exchange my device for a different model?
Yes, exchanges are available within our 30-Day Returns window. Simply contact our team with your order number and the model you would like instead, and we will walk you through the steps.
How do I choose the right red light therapy panel size?
Panel size depends on your intended use. Smaller panels are designed for targeted areas like the face or joints, while larger panels support full-body coverage. Our team can help you find the best fit for your routine.
What is the difference between a red light therapy mask and a dome?
Our masks are contoured to sit comfortably on the face for focused facial sessions. Domes offer a wider coverage area, making them a popular choice for broader treatment zones like the scalp and upper body.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your red light therapy device does not meet your needs, our return policy has you covered.
